Refund Policy

Thank you for choosing GTX Hosty for your hosting needs. We strive to provide reliable and high-quality hosting services. In the event that you are not satisfied with our services, we offer a 15-day refund policy for our hosting packages.

Refund Policy Details:

1. Eligibility for Refund:

- The refund policy is applicable only to hosting packages.

- Refunds do not apply to domain registrations or product add-ons.

2. Refund Period:

- You have a 15-day period from the date of initial purchase to request a refund.

3. Refund Process:

- To request a refund, please contact our customer support team at [support@gtxhosty.com] within the 15-day refund period.

- Clearly state your reason for the refund request.

4. Refund Exclusions:

- Refunds will not be provided for domain registrations , domain renewals or product add-ons.

- If a domain name is included in the hosting package, the cost of the domain registration will be deducted from the refund amount.

5. Refund Approval:

- Refund requests will be reviewed by our team.

- Refunds are subject to approval, and we reserve the right to deny refunds if the request does not meet our refund policy criteria.

6. Refund Method:

- Approved refunds will be processed through the same payment method used for the initial purchase.

7. Cancellation of Services:

- Upon refund approval, hosting services associated with the refunded package will be terminated.

8. Modifications to the Refund Policy:

- GTX Hosty reserves the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting on our website.

By using our services, you agree to abide by the terms of this refund policy. If you have any questions or concerns, please contact our customer support team.

Thank you for choosing GTX Hosty!